Vufold is a large, family-run window and door company that prides itself on both the overall service and quality of products. A key player in the online retail arena, Vufold also supplies trade installers. With the strapline ‘the difference is in the detail’, they offer an extensive range of high-quality aluminium products to customers UK wide. A year on from adding the Cortizo aluminium system from Hepworth into their range, sales of their sliding patio doors are higher than ever, and customers can’t get enough.
David Ross, Sales Manager at Vufold explains: “We’re delighted with the success of the Cortizo range from Hepworth. We were previously using a singular aluminium system that was quite expensive, but since we introduced the Cortizo bifold and sliding aluminium door system into our offering, sales have increased dramatically as the system is much more cost effective. In particular, we’ve seen a notable increase in the sales of our sliding patio doors in this range, which we believe is because the aluminium frame provides a much more aesthetically pleasing finish than it’s PVC-U predecessor, which lends itself to the more modern projects. The sliding patio also enables the customer to have much larger panes of glass, supporting the aspirational desire to bring the outside in.
“Hepworth consistently proves themselves to be reliable and trustworthy in terms of their product quality and service delivery, which makes a real difference when we are managing the day-to-day expectations of our customers.
“We have a great relationship with Hepworth. They have an extremely experienced management team and that experience is felt by their customers. If you have a more obscure question in relation to a bespoke project, if they don’t know the answer straight off, they know where to find it. They keep lines of communication open and are honest and transparent in their approach, which is all you can ask for from your supplier.”
Richard Steckles, Managing Director at Hepworth concludes: “Vufuld is a shining example of a team that understands the need to develop and adapt in order to offer customers what they want and need. Their previous aluminium system was cumbersome and expensive, so they took the opportunity to change their offering and have seen great success with the
Cortizo range. We wish them all the best and look forward to supporting them as their aluminium door range continues on this upward trajectory.